MedS Support -Hello Face Honeycomb Red Light Neck Therapy Pad

Red light therapy (660nm) and deep-penetrating infrared light (850nm) effectively relieve muscle tension and fatigue.

The red light shawl therapy pad features an ergonomic design and a premium soft leather exterior, perfectly conforming to the neck.

Its design is like a comfortable neck pillow, integrating red light therapy into your daily life.

The patented honeycomb protective cover contains 49 upgraded LED beads (each containing one set of gentle 630nm red light and two sets of 850nm infrared light), deeply warming and relaxing neck muscles.

The heating is gentle, without burning or irritating the skin, and uses dual-wavelength technology to gently and effectively relieve pain.

Equipped with 3 levels of gentle intensity adjustment and 6 automatic shut-off timers (5–30 minutes)—it automatically remembers your last setting for a seamless and comfortable experience.

Built-in 3000mAh rechargeable battery for long battery life.
 

Q&A

1. How do I check the controller's remaining battery level?
A: When the battery is low, the orange lightning bolt icon will flash. It will turn green when fully charged.

2. Can I use the red light neck massager while it's charging?
A: Yes, you can use it while charging. We recommend using a 5V/2A adapter or a 5V/2A power bank.

3. Why doesn't the light on the controller turn on?
A: Please ensure the controller interface is connected correctly: the output port must be connected for use; the input port is only for charging. Incorrect wiring will prevent the device from starting.